In line with Government guidance, we regularly review our COVID-19 risk assessment and put in place measures appropriate for the level of risk to ensure that our premises at Phoenix Health and Wellbeing are as safe as possible for our staff, volunteers and visitors

At the moment the Government guidance is that masks are not obligatory in indoor settings.  So now it is entirely up to you whether or not you want to wear a mask when you come and see us.  Our therapists and volunteers also have the choice as to whether or not to wear mask.  We will respect each persons wish.

As always it is important that you understand the risks involved in coming to us. These risks are minimal, and we are doing all we can to avoid any possibility of contamination, but the decision to go ahead and enter our premises must be yours.

We are doing everything that we reasonably can to limit the risks of infection within Phoenix Health and Wellbeing.

Staff Health:

• All of our staff and volunteers monitor themselves daily for symptoms of COVID-19. They will not attend if they have tested positive for COVID-19, are displaying any symptoms of COVID-19, have or suspect they have been exposed to COVID-19. 
• Between appointments, all therapists sanitize their hands thoroughly

Our Premises

• We are regularly cleaning our premises.
• All surfaces which might be touched by clients are thoroughly cleaned, using disinfectant, between appointments. 
• Hand sanitizer is available for everyone’s use throughout Phoenix Health and Wellbeing

Clients:

• Clients must not attend our premises if they have tested positive for COVID-19, are displaying any symptoms of COVID-19, have or suspect they have been exposed to COVID-19. 

The Risks:
COVID 19 can be spread by a person who does not have any symptoms. As such it is impossible for us to guarantee that Phoenix Health and Wellbeing is entirely free of COVID 19.  We are doing everything possible to minimise the risk and keep everyone safe but we cannot eliminate risk entirely.

By attending for treatment and entering our premises you are agreeing that Phoenix Health and Wellbeing cannot accept responsibility for transmission of COVID 19 should you become infected. You are accepting that there is a risk of transmission as a result of attending Phoenix Health and Wellbeing.

For more information or to book, call us on 0113 234 0818.