We haven’t put our prices up for 4 years!

It’s true we haven’t increased our charges for four years. During that time our rent and other costs such as electricity have all gone up.  We need to increase our prices to make sure that we can continue to offer the level of service that we currently provide.

From 1^stFebruary 2019 our charges for clients who are not referred but come along for massage and counselling services will be going up to those shown below.

Referred clients

For the time being the prices paid by referred clients will continue at the current rate.

If you are already coming for a course of counselling sessions, then they will continue at the current price. You will not be charged more.

So, what do these price increases fund? Well, for every £10 that a full fee paying client spends with us roughly £3 goes into our charitable fund to support people who have chronic health issues and low incomes. Here are two clients telling their stories.

Julie Green

I have been dealing with chronic pain since I was a teenager I have now turned 40.  It is the combination of living with multiple health conditions that I find particularly challenging and almost overwhelming at times, yet most people think I look well, which is not unusual for autoimmune health conditions. I eat better than most, so possibly this has an effect on my appearance.

I was diagnosed with Multiple Sclerosis when I was 27, which means I get neuropathic pain, muscle pain, spasm, tingling, feet pain, memory and other issues.  I am limited to how far I can walk.  I also have Schurmanns Kyphosis which is where in my upper spine some of the disks are wedge shaped rather than rectangular, this causes neck problems, headaches and tiredness.

I also have two other conditions that are autoimmune in nature, causing pain, inflammation, fatigue and it goes without saying, low mood at times.

I saw Phoenix Health and Wellbeing whilst I was visiting Oxford Chambers.  I asked the receptionist how I could be referred after seeing on the website that subsided treatments were available.  I asked my GP to refer me and soon after that, I made an appointment.

I found this process quite straight forward.

Initially I came for reflexology and then for body massage and acupuncture. I have been coming for about 3 years or so.  I don’t come to Phoenix half as often as I would like, just because I cannot afford it. However, having subsided treatments means I can come along every few months or so.  I tend to come to Phoenix when my pain gets very bad and reserves are low, then often I make a few weekly or fortnightly appointments.

Phoenix is such a bright friendly place, I can’t help feel better just for being there.  I always feel relaxed and welcomed when coming in.

Coming to Phoenix has changed the way I feel about my pain.  A few years ago when I went for a massage at another place I ended up feeling over concerned for the therapist, as she said repeatedly, that the spasticity in my back was really very bad and was clearly more than she was used to dealing with.  I cannot say I ended up feeling relaxed either!

I have never felt this way with any of the therapists at Phoenix.  Viv has been outstanding with her massage, showing sensitivity, compassion and care.  It has helped me manage pain in a much more positive way.

If I hadn’t known about Phoenix, I wouldn’t be able to access a therapy that is one of the few things helping with ongoing spasticity and pain linked to the MS.

Unfortunately, I couldn’t afford massage if I was unable to access Phoenix. I do feel very grateful for this service and hope I am able to continue massage therapy for as long as it is available.

Jake Ainsworth

Jake was a healthy 26 year old. He is a fully qualified osteopath and ran his own successful osteopathy practice. In his spare time he was a big fan of martial arts. In June of this year he attended a Jujitsu tournament with a friend. During one of the matches Jake was held in a neck lock by his competitor and ‘choked out’.  Jake’s heart stopped beating and it took 5 minutes for the first aider administering CPR to get it started again. This meant that the oxygen flow to Jake’s brain was disrupted. As a result Jake has a complex brain injury that affects his memory, balance, mood and ability to relate to people. He also has Post Traumatic Shock Disorder (PTSD).

Jake knows that he needs to relax to give his brain the best chance of recovery. Although it is doubtful he will ever be able to work again he might make get some improvement over time.

Jake attends weekly for a relaxing massage treatment and Reiki.  He finds that these treatments help him to sleep and feel a little more able to cope.  “I love coming to Phoenix. The team understand what has happened to me. I don’t have to explain myself.  I can talk to them about the problems that I’m having with family and my situation. They are really supportive.’

Phoenix Health & Wellbeing is a Charity.  By coming to us for a treatment you can relax in the knowledge that you are helping others less fortunate than yourself. We use the proceeds of your treatment to subsidise those who would not otherwise be able to access our therapies. Roughly £3 in every £10 spent with us will go to help others.  Read more here

Opening times:
Monday to Thursday from 10:00 to 20:00
Friday and Saturday from 11:00 to 16:00
Sunday closed.
Book your massage online or call 0113 234 0818 to speak to one of the team