The Referral Process:

• Your Doctor/healthcare practitioner/support worker needs to contact us to make the referral
• They will pass on your contact details and explain the reason for the referral. To do this, they simply ring 0113 234 0818 – it will take just a few minutes.
• We will call you to confirm we have received your referral and give you further information about our service. We will also agree the cost of your treatments.
• You can book your first appointment! If you are unsure which treatment will suit you, a relaxation massage is a great place to start.

There is no waiting list for this service – you can book straightaway or call us back to book at a time that suits you. 

What to expect:

• When you arrive at Phoenix, you’ll be greeted by our friendly Reception team
• Your therapist will come to you and take you to your room
• They will ask you a few questions to help understand what you’d like from the treatment
• The therapist will then leave you for a moment so you can undress (if required) and get comfortable
• During your treatment, you can talk to your therapist as much or little as you would like to, including feedback on the treatment
• After your treatment, the therapist will leave the room for a moment to let you get dressed (again, if required) and bring you a glass of water
• They will share after-care tips tailored to you

Our Therapists:

• Highly skilled in their specialist therapies
• Motivated by helping others feel good
• Will openly explain if they think that you would benefit from a different treatment type (even if that means with one of our other therapists)
• Give easy-to-do aftercare to maximise the benefits of your treatment (sometimes this is: “have a long, lovely bath…”)
• Fully qualified
• Have professional indemnity insurance and police checked
• Members of a relevant professional body that requires them to undertake continuing professional development